We are among the leading experts in flight compensation

Air-Delay (our legal name is Travel Help ApS) is a Danish-based company headquartered in Copenhagen. Our team has several years of experience recovering flight compensation and refunds for cancelled flights, and we are proud to call ourselves experts in the field. The landscape of passenger rights and financial compensation for delayed or cancelled flights is complex, and it can be difficult for individual travellers to understand what they are entitled to.

We also understand that taking on large airlines alone can feel daunting. That is why we help travellers every day to uphold their rights — and we are your expert when you experience a cancelled or delayed flight.

We have proudly helped more than 60,000 passengers recover the compensation and refunds they were owed. At Air-Delay, we are a team of 16 people who fight every day to uphold air passenger rights and continuously improve the experience for our customers — as reflected in our Trustpilot score and reviews.

If you arrived at your final destination more than 3 hours late, contact us today and let us help you recover the compensation you are entitled to: www.air-delay.com

Our primary mission at Air-Delay is to protect air passenger rights in European airspace. We do not believe that airlines' misleading responses should stand between our customers and their flight compensation. That is why we work to level the playing field — making it easy and straightforward for our customers when an airline rejects their compensation claim or refuses to refund their ticket.

We offer a simple and secure way to claim compensation for delayed and cancelled flights, as well as denied boarding. At Air-Delay, we want to help travellers who are not themselves experts in flight compensation and refunds — and in doing so, ensure that passenger rights in European airspace are upheld.

We guide you through the entire process and make sure the airline cannot dismiss your legitimate rights to compensation or a refund.

At Air-Delay, our customers' experience is our most important priority. We work every day to improve every aspect of our service — and while there is always room to grow, we are proud of what we deliver. Our customer satisfaction scores speak for themselves.