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Why choose us About Air-Delay
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Delayed or cancelled flight?

Get up to €600 in compensation or free

Risk-free – you only pay if you get paid
Lowest fee: only 30% if the claim is won (otherwise FREE)
Our price guarantee makes us the cheapest in the EU

Create your claim in less than 2 minutes

Delayed flight Cancelled flight
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It's that easy
1. Top-rated in our category on Trustpilot

Air-Delay is among Europe's leading flight compensation services. Thousands of satisfied customers and over 3,600 Trustpilot reviews speak for themselves — making us one of the top-rated companies in our category for years running. The result: an unwavering commitment to transparency, fast case handling, and outstanding customer satisfaction.

Step 1
2. We will claim your compensation

We take care of all the heavy lifting. Simply submit your case about your delayed or cancelled flight, and we will handle the recovery process for you — securing the compensation you are entitled to. You can follow the latest status of your case through your personal profile on this website. Log in by clicking 'Track my claim' at the top of the page. Further information about air passenger rights in European airspace can also be found on this site.

Step 2
3. Affordable, price guarantee and no win, no fee

At Air-Delay, we believe claiming your compensation should be affordable. Our fees are clearly listed in our terms below — and with our price guarantee and no win, no fee model, you have nothing to lose. When we win your claim and therefore enforce your right to compensation, you will receive an overview to clearly see our fee and your payout. You will receive the money directly in your account after a few days. Our fee is the equivalent of 30% — only if you win

Step 3
Trustpilot
Your options for claiming flight compensation
Do it yourself
No financial risk
Frustrating and difficult
Low chance of receiving flight compensation
No relevant legal experience
Best solution
Air-Delay
Easy and fast
Wins 95% of lawsuits
Skilled lawyers
Requires only 2 min. to start
60,000 customers already
No cure - no pay

Start your claim today
Lawyer
High costs associated with the process
Slow process that often drags out
Most often not specialized in aviation rights
Difficult and stressful
Know your rights
Flight delay
As a traveller in European airspace, you are entitled to compensation if your flight is delayed by 3 hours or more. Compensation can reach up to €600 per passenger. However, certain factors may affect your rights as an air passenger, such as travel outside the EU or extraordinary circumstances behind the delay. If your delay exceeds 4 hours, you are entitled to additional compensation. In the case of technical issues, you have clear rights to compensation from the airline. Read more about your rights here: delayed flight

Cancelled flights
If your flight is cancelled less than 14 days before departure, you may be entitled to compensation. This covers your wasted time and the inconvenience caused by the cancellation. You are entitled to compensation as well as a full refund of your original ticket — or a comparable alternative flight to your final destination. It is important to claim compensation promptly, as the airline's financial situation may change — for instance, in the event of bankruptcy. We can also assist with compensation and full refunds for cancellations that are part of a package holiday.

Denied boarding / overbooked flight
In the event of denied boarding or an overbooked flight, you may be entitled to compensation. You are entitled to compensation under the same conditions as for cancelled or delayed flights. It is important to obtain documentation from the airline to ensure your eligibility. In addition to flight compensation, you are also entitled to rebooking on the next available departure, or a full refund of your ticket.
Founders
More than 60 000 travelers have already been helped
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Fighting for your rights: Fast recovery of your entitlements with Air-Delay

Air-Delay is ready to assist you in recovering your entitlements when your flight fails to meet expectations. Airlines and travel companies frequently attempt to avoid paying compensation by citing alleged extraordinary circumstances or claiming that all reasonable precautions were taken. This is where Air-Delay steps in — to level the playing field between large corporations and individual travellers.

The challenges of enforcing your rights
Enforcing your rights to compensation and refunds for delayed or cancelled flights can be both complicated and time-consuming. You will often be met with excuses about extraordinary circumstances that do not necessarily reflect reality. EU regulations can be complex and difficult to interpret, making it hard for individuals to navigate the system and secure what they are owed.

Air-Delay: Your advocate in the fight
We do not believe the balance of power between travellers and airlines is fair when it comes to assessing passenger rights to compensation. That is why Air-Delay actively fights for every passenger who experiences delays or cancellations within the EU.

Legal action: Our commitment
If the airline refuses to pay the compensation we believe you are entitled to, we will take the fight to court on your behalf. Air-Delay covers all costs and expenses associated with the case. This applies to all flights operated by an EU carrier — regardless of whether the flight is outside the EU — as long as the final destination is within the EU.

Price guarantee and customer satisfaction
We strive for 100% customer satisfaction and offer a price guarantee to ensure our customers receive the best possible service at a competitive price. If you have documentation showing lower fees elsewhere, contact our customer service and we will look into it immediately.